This memo seeks to clarify existing policy and flexibilities regarding the use of nonmerit personnel in the administration of the Supplemental Nutrition Assistance Program (SNAP).
This memo reiterates and clarifies existing online application policy for state agencies.
This memo provides State agencies with guidance on allowable use of advanced automation technologies.
This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.
This landmark rule establishes requirements for state agencies to use the NAC, an innovative technology-based solution designed to identify and prevent duplicate participation. As a result, this rule takes significant steps to both enhance program integrity by reducing the risk of improper payments and improve customer service by requiring state agencies to take timely action to resolve NAC matches.
USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.
This is a revision of currently approved information collection requirements associated with initiating collection actions against households who have received an overissuance in SNAP.
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.
The Food and Nutrition Service seeks to prevent firms authorized to participate in SNAP from delaying administrative actions, such as disqualification or civil money penalties, through submission of Freedom of Information Act (FOIA) requests or appeals. As such, FNS is proposing that FOIA requests and FOIA appeals be processed separately from administrative actions FNS takes against retail food stores. This proposed rule would ensure that retail food stores can no longer use the FOIA process to delay FNS' administrative actions to sanction a retail food store for SNAP violations.