At this time, only certain states are operating with online purchasing capabilities. FNS is working with other states interested in expanding online purchasing.
Since FY 2022, FNS has awarded over $9 million in grants to 37 State agencies to support WIC FMNP eSolutions.
As part of the WIC innovation and modernization efforts to be funded under ARPA, FNS is supporting planning and implementation projects focused on enhancements that improve the WIC participant experience, as evidenced by enhancing the WIC shopping experience, increasing participant enrollment, reducing unnecessary administrative burden for both participants and administrators, including through data matching to streamline enrollment, and retaining eligible participants while improving equity
Letter to WIC state agencies on unwinding and impacts of infant formula shortage.
FNS awarded grants to WIC state agencies to tackle the WIC shopping experience from every angle—from improving in store signage and cashier training, to working toward online shopping.
On Oct. 13, 2022 FNS held an initial webinar outlining the initial implementation plans for State SNAP agencies to onboard to the National Accuracy Clearinghouse (NAC) system.
On Oct. 6, 2022, FNS held an initial webinar outlining the requirements of the newly published National Accuracy Clearinghouse (NAC) regulations contained in the Interim Final Rule: SNAP: Requirement for Interstate Data Matching to Prevent Duplicate Issuances.
On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.
Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications.
This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.