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Resource | Policy Memos | FNS-GD-2020-0159 Nationwide Waiver to Allow Offer Versus Serve Flexibilities in the SFSP – Extension

This waiver extends the Nationwide Waiver to Allow Offer Versus Serve Flexibilities in the SFSP  through Dec. 31, 2020, in conjunction with the Nationwide Waiver to Allow Summer Food Service Program and Seamless Summer Option Operations through December 2020.

COVID-19: Child Nutrition Response #51
08/31/2020
Resource | Policy Memos | FNS-GD-2020-0107 Nationwide Waiver to Allow Offer Versus Serve Flexibilities in the Summer Food Service Program

During the public health emergency due to COVID-19, FNS waives, for all states, requirements that limit the use of Offer versus Serve to school food authorities and require sponsors to apply OVS under the rules followed for the National School Lunch Program.

COVID–19: Child Nutrition Response #16
07/02/2020
Resource | Policy Memos | FNS-GD-2020-0097 Nationwide Waiver to Allow Offer Versus Serve Flexibility for Senior High Schools in the NSLP for SY 2020–21

FNS is establishing a nationwide waiver to support access to nutritious meals while minimizing potential exposure to the novel coronavirus for school year 2020-21.

COVID–19: Child Nutrition Response #37
06/25/2020
Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2019-0004 Flexibility for the Administrative Review Cycle Requirement

In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.

SP12-2019
02/22/2019
Resource | Policy Memos | FNS-GD-2018-0038 Summer Food Service Program Memoranda Rescission

The purpose of this memorandum is to provide guidance for state agencies and program operators on the status of nationwide waivers of statutory and regulatory requirements in the Summer Food Service Program.

SFSP01-2019
10/11/2018
Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos | FNS-GD-2017-0060 SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Policy Memos | FNS-GD-2016-0094 Offer Versus Serve and Family Style Meals in the Child and Adult Care Food Program

This memorandum outlines the use of offer versus serve in the adult day care and at-risk afterschool settings in the Child and Adult Care Food Program and the use of family style meals in the CACFP.

CACFP05-2017
12/09/2016
Page updated: October 14, 2021