Skip to main content
U.S. flag

An official website of the United States government

Resource | Policy Memos | FNS-GD-2021-0056 SNAP - QC System Resumes Nationwide July 2021: Expectations, Special Review Procedures and Optional Face-to-Face Interview Waiver

On April 30, 2021, FNS issued a memo that SNAP Quality Control will resume nationwide starting July 2021, with special QC review procedures related to COVID-related adjustments, and provides state agencies with a blanket waiver regarding the QC face-to-face interview.

04/30/2021
Resource | Policy Memos | FNS-GD-2021-0057 SNAP Quality Control Error Rate Announcements for FY 2020-2021

FNS would like to thank all of its state agency partners and stakeholders for their patience as the agency assessed its statutory requirements in light of the QC flexibilities provided to states by the Continuing Appropriations Act 2021 and Other Extensions Act. FNS has completed this review and has determined that the agency cannot establish national and state level payment error rates for FY 2020 and 2021.

QC Policy Memo 21-01
02/19/2021
Resource | Policy FY 21 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. Based on changes in the Thrifty Food Plan, the tolerance threshold will increase to $39 for FY 2021.

SNAP QC PM 20-01
08/27/2020
Resource | Notices Comment Request - SNAP Quality Control Regulations (FNS 275)

This notice invites the general public and other public agencies to comment on this proposed information collection. This is a revision of a currently approved information collection request.

07/02/2020
Resource | Policy Memos | FNS-GD-2019-0064 Information from Third Party Payroll Sources

This memorandum clarifies the use of third party payroll sources for SNAP certification policy and quality control purposes. The first two sections of this memorandum apply to certification policy and the section titled Quality Control Considerations provides details on how to treat verification from a third party payroll source for QC reviews.

08/21/2019
Resource | Comment Request Comment Request - Worksheet for SNAP Quality Control (QC) Reviews (FNS-380)

Form FNS-380 is a SNAP worksheet used to determine eligibility and benefits for households selected for review in the QC sample of active SNAP cases. This form provides a systematic means of aiding the State's Quality Control Reviewer in analyzing the case record, planning and doing field investigation and gathering, comparing, analyzing and evaluating data.  This notice invites the general public and other public agencies to comment on this proposed information collection. 

06/17/2019
Resource | Policy FY 19 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2019, the tolerance threshold will remain at $37.

SNAP QC PM 18-04
08/20/2018
Resource | Comment Request Request for Information: SNAP Quality Control Integrity and Modernization

In order to accurately estimate improper payments in the Supplemental Nutrition Assistance Program, the Food and Nutrition Service has undertaken significant steps to strengthen its measurement process, the SNAP Quality Control system. Improvements include new training, policy clarifications, procedural improvements, and clarification of existing documentation requirements necessary to substantiate case findings.

06/01/2018
Resource | Policy Memos | FNS-GD-2018-0005 SNAP Quality Control Review Handbook - Clarification of Procedures Regarding the Transmission/Release of Case Finding

This memorandum provides clarification of changes made to Section 1240 - Transmission/Release of Active Case Findings to FNS, Data Checking, and Changing Case Findings and Section 13 70 - Transmission of Negative Case Findings to FNS, Data Checking and Changing Case Findings in the October 2017 edition of the FNS Quality Control Review Handbook 310.

QC Policy Memo 18-02
01/31/2018
Resource | Policy FY 18 SNAP QC Tolerance Level

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2018, the tolerance threshold will be $37.

SNAP QC PM 17-04
08/28/2017
Page updated: October 14, 2021