The Model Notice Toolkit is a set of tools designed to help SNAP state agencies improve the notices they send to clients. The toolkit is designed to help state agencies evaluate their SNAP notices and make targeted improvements that fit the needs of their clients, work within system constraints, and comply with federal policy.
This document provides information to states to assist in the development of state plans to operate Pandemic EBT for school children and children in child care.
On April 30, 2021, FNS issued a memo that SNAP Quality Control will resume nationwide starting July 2021, with special QC review procedures related to COVID-related adjustments, and provides state agencies with a blanket waiver regarding the QC face-to-face interview.
On March 11, 2021, President Biden signed into law the American Rescue Plan Act of 2021. This legislation provides support for American families, state governments, and communities to rebuild and respond to the COVID-19 public health emergency.
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
This memorandum clarifies the use of third party payroll sources for SNAP certification policy and quality control purposes. The first two sections of this memorandum apply to certification policy and the section titled Quality Control Considerations provides details on how to treat verification from a third party payroll source for QC reviews.
This memorandum clarifies FNS regulations and policies regarding the allowability of requiring payment and soliciting contributions (i.e., "payments" or "pay") in exchange for foods from FNS program participants.
This memorandum clarifies how SNAP benefits should be treated in determining eligibility for CSFP and TEFAP when the benefits are provided through SNAP Pilot Projects or SNAP Work Programs.