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Resource | Technical Assistance & Guidance Delivery Order Status Reports

The delivery order status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date.

11/03/2023
Resource | Technical Assistance & Guidance WBSCM References

References for user roles, status codes, material codes and reports, and business partners and relationships are provided to understand how WBSCM data connects with business operations.

11/03/2023
Resource | Technical Assistance & Guidance Integrated Food Management System (IFMS)

The Integrated Food Management System replaces the legacy, Automated Inventory System. IFMS consolidates food distribution transactions into a seamless, easy-to-use cloud-based platform.

10/11/2023
Resource | Technical Assistance & Guidance WBSCM Data Information

Data structures and elements, definitions, and examples of upload and download files are provided for the fulfillment functions within Web Based Supply Chain Management (WBSCM).

05/26/2023
Resource | Policy Memos FD-152: Discontinuance of the High Security Seal Requirement for USDA Foods Deliveries

The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023. 

04/05/2023
Resource | Technical Assistance WBSCM General Information

General information and helpful tips are provided on utilizing the web based supply chain management system for FNS food assistance program operators.  

02/24/2022
Resource | Technical Assistance & Guidance Receipting TEFAP Fresh Produce

General guidance and instructions for receipting TEFAP Fresh Produce catalog item in Web Based Supply Chain Management. 

05/28/2021
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021