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Resource | Technical Assistance & Guidance Retailer Criteria to Provide Online Purchasing to SNAP Households

At this time, only certain states are operating with online purchasing capabilities. FNS is working with other states interested in expanding online purchasing. 

10/11/2023
Resource | Technical Assistance & Guidance National Accuracy Clearinghouse (NAC) System Webinar

On Oct. 13, 2022 FNS held an initial webinar outlining the initial implementation plans for State SNAP agencies to onboard to the National Accuracy Clearinghouse (NAC) system. 

10/24/2022
Resource | Technical Assistance & Guidance National Accuracy Clearinghouse (NAC) Interim Final Rule Rollout Webinar

On Oct. 6, 2022, FNS held an initial webinar outlining the requirements of the newly published National Accuracy Clearinghouse (NAC) regulations contained in the Interim Final Rule: SNAP: Requirement for Interstate Data Matching to Prevent Duplicate Issuances.

10/19/2022
Resource | Policy SNAP Provisions in the Additional Ukraine Supplemental Appropriations Act, 2022

This memorandum provides implementation guidance for Sec. 401 of the “Additional Ukraine Supplemental Appropriations Act, 2022,” signed into law on May 21, 2022. Sec. 401 extends SNAP eligibility to certain Ukrainian parolees.

06/07/2022
Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0067 United States Citizenship and Immigration Service Restated its Longstanding Policy Regarding Public Charge

Letters to various directors of Human Services with attached public charge fact sheet.

08/23/2019
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos | FNS-GD-2017-0060 SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Policy Memos | FNS-GD-2015-0004 Haitian Family Reunification Parole Program

FNS has received several inquiries regarding the eligibility of participants in the Department of Homeland Security's new Haitian Family Reunification Parole Program for SNAP benefits.

01/28/2015
Page updated: October 14, 2021