SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. Based on changes in the Thrifty Food Plan, the tolerance threshold will increase to $39 for FY 2021.
FNS will allow state agencies to suspend requirements to conduct face-to-face interviews for QC active reviews through Dec. 31, 2020.
This notice invites the general public and other public agencies to comment on this proposed information collection. This is a revision of a currently approved information collection request.
In order to ensure efficient and effective program delivery, this memorandum clarifies existing statutory, regulatory and policy guidance regarding the documentation required for a QC case file, second party reviews, state quality control requests for policy interpretations, and requirements for federal access to state systems.
SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2017, the tolerance threshold will remain at $38.
There are three components of the Quality Control (QC) system that are covered in this required information collection. They are: (1) The sampling plan; (2) the arbitration process; and (3) the good cause process. Each state is required to develop a sampling plan that demonstrates the integrity of its case selection procedures.
The SNAP quality control system measures the accuracy of State eligibility and benefit determinations. In fiscal year (FY) 2012, QC's measurement of errors in cases that were denied, terminated and suspended was renamed from the negative error rate to the case and procedural error rate. The name change was accompanied by a new review process that takes into account customer service aspects of negative actions, such as timeliness and correctness of the notice, in addition to the accuracy of the determination.
The purpose of the Performance Reporting System is to ensure that each state agency and project area is operating the Supplemental Nutrition Assistance Program in accordance with the Act, regulations, and the state agency's Plan of Operation.
The Department of Agriculture has submitted the following information collection requirement(s) to OMB for review and clearance under the Paperwork Reduction Act of 1995, PL 104-13.
This memorandum is intended to clarify existing regulatory and policy guidance to ensure awareness of our shared responsibility to preserve the integrity of SNAP's quality control system, based on findings from recent FNS reviews of state quality control operations.