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Resource | Policy Memos FD-152: Discontinuance of the High Security Seal Requirement for USDA Foods Deliveries

The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023. 

04/05/2023
Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Resource | Policy Memos | FNS-GD-2017-0060 SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

10/11/2017
Resource | Policy Memos | FNS-GD-2017-0032 Clarification on the three ways initial SNAP application processing timeliness is measured

The memorandum that follows is intended to clarify the three ways in which FNS measures timeliness of initial SNAP application processing.  This memorandum does not represent new policy, but seeks to clarify the three existing data collection and monitoring procedures.

06/02/2017
Resource | Policy Memos | FNS-GD-2016-0077 Meals Provided to Volunteers: Revised

The memorandum outlines the conditions under which eligible recipient agencies can provide meals to volunteers staffing distribution sites and charge as a TEFAP administrative expense.

FD-017
10/26/2016
Resource | Policy Memos | FNS-GD-2015-0036 SNAP - FY 2016 State Target Areas for Management Evaluations

The purpose of this memo is to transmit national target areas and procedures for management evaluations for FY 2016. FNS, with input from the regional offices, has identified four national target areas for the ROs to review.

07/23/2015
Resource | Policy Memos | FNS-GD-2015-0006 FY 2014 State Reporting of SNAP Benefits Funding in Connection With A-133 Single Audits

This memorandum provides guidance on reporting expenditures of SNAP funds in order to comply with reporting requirements of OMB Circular A-133 and OMB guidance implementing the American Recovery and Reinvestment Act of 2009. Our Oct. 31, 2013 subject memorandum pertained to A-133 audits of fiscal year 2013. This memorandum updates that document by providing parallel information on fiscal year 2014 audits.

12/12/2014
Resource | Policy Memos | FNS-GD-2014-0066 Performance Bonus (Section 4021) Questions and Answers - Agricultural Act of 2014

Attached are questions and answers pertaining to Section 4021 of the Agricultural Act of 2014 on the use of performance bonus money for Farmers' Markets bonus bucks and the use of bonus money for contractor fees.

09/18/2014
Page updated: October 14, 2021