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Resource | Policy Memos Updates to FNS Handbook 310, SNAP Quality Control Review Handbook

This memo transmits the October 2021 FNS Handbook 310 through QC Policy Memo 22-02. The procedures in this handbook are effective beginning with the October 2021 sample month.

QC Policy Memo: 22-02
02/03/2022
Resource | Policy Memos | FNS-GD-2021-0093 Pandemic EBT – State Plans for 2021-22

This document provides information to states to assist in the development of state plans to operate Pandemic EBT for school children and children in child care.

08/26/2021
Resource | Policy Memos | FNS-GD-2021-0056 SNAP - QC System Resumes Nationwide July 2021: Expectations, Special Review Procedures and Optional Face-to-Face Interview Waiver

On April 30, 2021, FNS issued a memo that SNAP Quality Control will resume nationwide starting July 2021, with special QC review procedures related to COVID-related adjustments, and provides state agencies with a blanket waiver regarding the QC face-to-face interview.

04/30/2021
Resource | Policy Memos SNAP State Administrative Funding – American Rescue Plan Act of 2021

On March 11, 2021, President Biden signed into law the American Rescue Plan Act of 2021. This legislation provides support for American families, state governments, and communities to rebuild and respond to the COVID-19 public health emergency.

04/29/2021
Resource | Policy Memos | FNS-GD-2021-0057 SNAP Quality Control Error Rate Announcements for FY 2020-2021

FNS would like to thank all of its state agency partners and stakeholders for their patience as the agency assessed its statutory requirements in light of the QC flexibilities provided to states by the Continuing Appropriations Act 2021 and Other Extensions Act. FNS has completed this review and has determined that the agency cannot establish national and state level payment error rates for FY 2020 and 2021.

QC Policy Memo 21-01
02/19/2021
Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0099 Policy Cancellation Memorandum

FNS is cancelling Policy Memoranda FD-010, FD-027, FD-028, FD-029, FD-032, FD-053, FD-055, FD-071, FD-073, FD-074, FD-083, FD-086, FD-087, FD-090, FD-105, and FD-115. The guidance provided by these memoranda are either outdated, obsolete, or otherwise captured in more current memoranda.

FD-147
12/27/2019
Resource | Policy Memos | FNS-GD-2019-0064 Information from Third Party Payroll Sources

This memorandum clarifies the use of third party payroll sources for SNAP certification policy and quality control purposes. The first two sections of this memorandum apply to certification policy and the section titled Quality Control Considerations provides details on how to treat verification from a third party payroll source for QC reviews.

08/21/2019
Resource | Policy Memos | FNS-GD-2012-0062 Offering School Food Authorities the Required Value and Variety of USDA Foods, and Efficient and Cost-Effective Distribution

The purpose of this policy memorandum is to provide direction and guidance to SDAs in order to ensure compliance with legislative and regulatory requirements, and to make certain that all SFAs receive their planned assistance level and maximize their use of USDA Foods to meet the nutrition standards in the NSLP.

FD-125
10/11/2012
Resource | Policy Memos | FNS-GD-2011-0059 Automatic Revocation of Tax-Exempt Status

The purpose of this memorandum is to outline the procedures for each food distribution program in addressing organizations that have lost tax-exempt status for failing to meet IRS filing requirements.

FD-118
10/13/2011
Page updated: October 14, 2021