FNS Documents & Resources

This State SNAP Interview toolkit focuses on SNAP interviews, requirements and best practices. The interview is the most important step in the certification process for SNAP.

This session will feature three states discussing where they’re at now, how they got there, and where they’re going. 

The purpose of this memo is to reiterate the importance of state compliance with the Supplemental Nutrition Assistance Program regulations, Prisoner Verification System and Deceased Matching System.

This toolkit is intended to clarify the SNAP recertification process, including by identifying ambiguous areas in the regulations and specified areas of state flexibility.

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

FNS is issuing this policy memo in response to inquiries about how state agencies are required to inform households about required and missing verification and how this interacts with other Supplemental Nutrition Assistance Program (SNAP) requirements, including whether a state may close a case on the 30th day following application.

This Food and Nutrition Service policy memo clarifies the process for calculating restored benefits in SNAP cases in which the application or recertification process of an eligible household has been delayed for more than one year due to state agency fault.

This memorandum clarifies SNAP policy regarding recertification interview scheduling.

The guide allows you to evaluate NOAAs to see how well they work for clients; and improve them using proven plain language and information design techniques. In addition, the guide contains models for general notices—providing you with some basic language and formatting examples that can be adapted to notices.

The purpose of this memorandum is to provide regional offices and state agencies with information that can help them examine and revise client notices of denial and termination to improve SNAP customer service and program access.