FNS Documents & Resources

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

On April 15, 2019, FNS published the final rule for The SNAP Student Eligibility, Convicted Felons, Lottery and Gambling and State Verification Provisions of the Agricultural Act of 2014.

In a continuous effort to provide state agencies with opportunities for greater flexibility, FNS will provide longer approval periods for the administrative waivers listed below as these waivers have been shown to improve the efficiency and effectiveness of SNAP operations.

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.