This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.
FNS is issuing this policy memo in response to inquiries about how state agencies are required to inform households about required and missing verification and how this interacts with other Supplemental Nutrition Assistance Program (SNAP) requirements, including whether a state may close a case on the 30th day following application.
Section 6(o) of the Food and Nutrition Act of 2008, as amended, limits the time able-bodied adults without dependents (ABAWDs) can receive Supplemental Nutrition Assistance Program benefits to 3 months in any 36-month period, unless the individual meets the ABAWD work requirement or is otherwise exempt.