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Resource | Technical Assistance & Guidance Delivery Order Status Reports

The delivery order status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date.

11/03/2023
Resource | Technical Assistance & Guidance WBSCM References

References for user roles, status codes, material codes and reports, and business partners and relationships are provided to understand how WBSCM data connects with business operations.

11/03/2023
Resource | Webinars/Videos Using USDA DoD Fresh in the Summer Foodservice Program

This webinar is for states who are currently using, or are interested in applying for, the USDA DoD Fresh Fruit and Vegetable Program in the Summer Food Service Program (SFSP). We share tools and best practices to assist state agencies, SFSP sponsors, and SFSP sites in using their resources to provide fresh fruits and vegetables to SFSP participants during the summer months.  

03/13/2020
Resource | Technical Assistance Pilot Project for the Procurement of Unprocessed Fruits and Vegetables

The list contains the contact information for each state administering the unprocessed fruit and vegetable pilot, as well as the main USDA contacts.

03/02/2020
Resource | Webinars/Videos What’s New in the USDA DoD Fresh Program?

This webinar discusses recent updates and provides guidance on the USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program. Topics covered include: program allocations, adding new schools to Fresh Fruits and Vegetables Order Receipt System (FFAVORS), receipting orders in FFAVORS, and managing school food authority (SFA) expectations. This webinar is intended for FNS regional office and state distributing agency staff who manage USDA Foods in Schools programs.

11/21/2019
Resource | Instructions Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

09/06/2019
Resource | Webinars/Videos The Processing Rule Webinar: A General Overview

This webinar will help you better understand changes to the new USDA Foods processing regulations. USDA staff will review highlights and answer questions.

07/03/2018
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Policy Memos | FNS-GD-2016-0056 Alternative Value Pass-Through System Pilot Project under the Department of Defense Fresh Program

The revised policy memo requires supplemental reporting from processors and requires state verification of credits provided by the processor to the SFA. Processors wishing to continue participation in the pilot will have to sign the attached revised NPA amendment to extend their participation in the pilot.

FD-137
08/22/2016
Page updated: October 14, 2021