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Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Resource | Webinars/Videos Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this Dec. 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.

12/11/2015
Resource | Policy Memos | FNS-GD-2010-0020 Tracking and Notification Requirements for TEFAP Foods for Audit Purposes

This policy memorandum clarifies the audit-related tracking and notification requirements for TEFAP state agencies and Eligible Recipient Agencies that further distribute or pass-through TEFAP food or funds to ERAs and are subject to audit requirements under 7 CFR Part 3052.

FD-106
05/11/2010
Resource | Policy Memos | FNS-GD-2010-0003 Filipino Veterans Equity Compensation Fund Payments

The American Recovery and Reinvestment Act of 2009  created the Filipino Veterans Equity Compensation Fund for certain veterans, or surviving spouses of veterans, who served in the military of the Government of the Commonwealth of the Philippines during World War II. 

FD-101
01/27/2010
Resource | Policy Memos | FNS-GD-2009-0059 Use of TEFAP Administrative Funds for Expenses Associated with Foods Secured From Other Sources

This memorandum is being issued to emphasize that states may use TEFAP administrative funds to pay for direct and indirect expenses associated with both the distribution of TEFAP foods and of foods secured from other non-federal sources. Foods secured from other sources is defined as any foods not obtained from USDA food assistance programs.

FD-095
09/15/2009
Page updated: October 14, 2021