This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.
In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.
In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).
In this 2014 webinar for state distributing and recipient agencies operating The Emergency Food Assistance Program (TEFAP), Jeramia Garcia of the FNS Food Distribution Division Policy Branch reviews the Federal regulations governing the allocation of resources in TEFAP, and a panel of speakers – Sandi Hersh of Colorado, Mallory Reeves of Florida, and Kim Eads and Yvonne Pitrof of Washington – discuss aspects of their TEFAP resource allocation process and recent changes they have made to their TEFAP operations.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.
The purpose of this policy memorandum is to clarify the options available to state distributing agencies or recipient agencies in assigning value to USDA donated foods for audit purposes.
The purpose of this memorandum is to revise guidance on the use of school and census data to establish area eligibility in the Child and Adult Care Food Program, the At-Risk Afterschool component of CACFP, the Summer Food Service Program, and the Seamless Summer Option of the National School Lunch Program.
The revised policy memo requires supplemental reporting from processors and requires state verification of credits provided by the processor to the SFA. Processors wishing to continue participation in the pilot will have to sign the attached revised NPA amendment to extend their participation in the pilot.
This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs.
This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.