FNS Documents & Resources

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

This Q&A memorandum is designed to provide an overview of the policies related to the Professional Standards regulations for state and local school nutrition program personnel.