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Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2014-0007 Questions and Answers Related to the FDPIR: Income Deductions and Resource Eligibility Final Rule

The purpose of this memorandum is to provide questions and answers to help Indian Tribal Organizations and state agencies implement provisions of the final rule: Food Distribution Program on Indian Reservations: Income Deductions & Resource Eligibility.

FD-132
02/20/2014
Page updated: October 14, 2021