Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR
In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).
Resource | Webinars/Videos
Applying the USDA Foods Complaint Process
Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.