Resource | Policy Memos | FNS-GD-2021-0036
Data Requests from Infant Formula Manufacturers
The purpose of this memorandum is to ensure that all stakeholders are aware of the federal regulatory requirements related to the disclosure of confidential WIC vendor and participant information.
WIC Policy Memorandum #2021-6
04/07/2021
Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020