Resource | Policy Memos | FNS-GD-2020-0133
SNAP - FY 2021 Cost of Living Adjustments
This memorandum provides the fiscal year 2021 Cost-of-Living Adjustments to the Supplemental Nutrition Assistance Program maximum allotments, income eligibility standards, and deductions. Under the Food and Nutrition Act of 2008, COLAs are effective as of Oct. 1, 2020.
07/29/2020
Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update
Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers
02/06/2020