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Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Policy Memos | FNS-GD-2017-0050 Q&As regarding Military Combat Pay

FNS is issuing this memorandum in fulfillment of the commitment made in the preamble of the SNAP: Eligibility, Certification, and Employment and Training Provisions of the Food, Conservation, and Energy Act of 2008 final rule to provide additional guidance for state agencies on how to carry out the exclusion of certain military combat-related pay from income for purposes of SNAP eligibility determinations.

08/28/2017
Resource | Research | Assessing/Improving Operations Methods to Standardize State Standard Utility Allowances

This study develops standard methodologies that might be used to construct standard utility allowances, which are used by States as part of the SNAP eligibility and benefit determination.

08/04/2017
Resource | Policy Memos | FNS-GD-2017-0047 SNAP - FY 2018 Cost of Living Adjustments

This memorandum provides the fiscal year 2018 Cost-of-Living Adjustments (COLA) to the SNAP maximum allotments, income eligibility standards, and deductions. Under the Food and Nutrition Act of 2008 COLAs are effective as of Oct. 1, 2017.

07/28/2017
Resource | Webinars/Videos USDA DoD Fresh Fruit and Vegetable Program: The Basics for FDPIR

In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, and how to file a USDA DoD Fresh complaint.

06/26/2017
Resource | Fact Sheets Excluded Retirement Accounts

The Food and Nutrition Act of 2008, as amended, limits the amount of resources that a household may have and still receive SNAP benefits. Resources can include, but are not limited to, cash and funds in checking or savings accounts.

04/14/2017
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Policy Memos | FNS-GD-2017-0015 Taking Food Components Offsite in the At-Risk Afterschool Component of CACFP

The purpose of this memorandum is to extend to the at-risk afterschool component of the Child and Adult Care Food Program the flexibility to take certain food items offsite.

CACFP10-2017
04/06/2017
Resource | Webinars/Videos TEFAP Resource Allocation: Responding to Changing Needs within Your State

In this 2014 webinar for state distributing and recipient agencies operating The Emergency Food Assistance Program (TEFAP), Jeramia Garcia of the FNS Food Distribution Division Policy Branch reviews the Federal regulations governing the allocation of resources in TEFAP, and a panel of speakers – Sandi Hersh of Colorado, Mallory Reeves of Florida, and Kim Eads and Yvonne Pitrof of Washington – discuss aspects of their TEFAP resource allocation process and recent changes they have made to their TEFAP operations.

02/16/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021