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Resource | Technical Assistance & Guidance Best Practices to Safely Handle and Store USDA Foods at Home

A set of three handouts on best practices to help you safely handle and store USDA foods at home.

04/12/2021
Basic page How to File a USDA Foods Complaint

FNS monitors complaints about USDA Foods and coordinates the resolution of potential health hazards with the FNS Office of Food Safety for states, Indian Tribal Organizations (ITOs), and recipient agencies participating in any of the food distribution  programs. 

04/15/2020
Resource | Policy Memos | FNS-GD-2017-0064 Donated Food Storage, Distribution, and Product Dating

This memorandum is meant to provide clarification and guidance on policies and procedures for donated food storage and distribution as they relate to product dating.

FD-107
11/21/2017
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Page updated: October 14, 2021