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Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2011-0003 Letter Method for Direct Certification

The purpose of this memorandum is to implement a provision affecting mandatory direct certification for children in Supplemental Nutrition Assistance Program households.

SP13-2011
01/14/2011
Resource | Policy Memos | FNS-GD-2009-0068 Allowability of Participant Payments and Contributions for Foods Donated by the USDA and/or Non-USDA Sources

This memorandum clarifies FNS regulations and policies regarding the allowability of requiring payment and soliciting contributions (i.e., "payments" or "pay") in exchange for foods from FNS program participants.

FD-097
10/21/2009
Resource | Policy Memos | FNS-GD-2009-0043 SNAP Cash Payment Pilot Projects and Work Supplementation or Support Programs Benefits

This memorandum clarifies how SNAP benefits should be treated in determining eligibility for CSFP and TEFAP when the benefits are provided through SNAP Pilot Projects or SNAP Work Programs.

FD-091
06/29/2009
Page updated: October 14, 2021