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Resource | Policy Memos FD-152: Discontinuance of the High Security Seal Requirement for USDA Foods Deliveries

The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023. 

04/05/2023
Resource | Technical Assistance USDA Foods Processing Program: Tips on How to Efficiently and Effectively Utilize USDA Foods Diverted to Processors

This webinar provided an overview of the USDA Foods Processing program and shared some tips on how to effectively manage USDA Foods diverted to processors.

08/12/2022
Basic page USDA Foods Resources

This page provides resources for food safety recalls and complaints about USDA Foods as well as product recall information for state distributing agencies participating in USDA’s food distribution programs.

05/22/2020
Basic page How to File a USDA Foods Complaint

FNS monitors complaints about USDA Foods and coordinates the resolution of potential health hazards with the FNS Office of Food Safety for states, Indian Tribal Organizations (ITOs), and recipient agencies participating in any of the food distribution  programs. 

04/15/2020
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Resource | Webinars/Videos Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this Dec. 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.

12/11/2015
Resource | Webinars/Videos Creating Healthy Menus Using USDA Foods

In this Oct. 16, 2014, webinar, Christina Riley of FNS provides an overview of USDA Foods nutrition, and Scott Richardson of Project Bread, Laurie Colgan of the Vermont Agency of Education, and Ed Herrera of the Idaho State Department of Education present school meals recipe resources developed by their organizations.

02/11/2015
Page updated: October 14, 2021