FNS Documents & Resources

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

This memorandum provides the fiscal year 2018 Cost-of-Living Adjustments (COLA) to the SNAP maximum allotments, income eligibility standards, and deductions. Under the Food and Nutrition Act of 2008 COLAs are effective as of Oct. 1, 2017.

The memorandum that follows is intended to update earlier guidance provided to state agencies on the treatment of gift cards in determining Supplemental Nutrition Assistance Program eligibility and benefits.

The memorandum that follows is intended to update earlier guidance provided to state agencies on the treatment of retirement accounts in determining SNAP eligibility.