FNS Contacts
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (May 30, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, fax, online, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued using the same procedures currently used for issuing replacement benefits due to loss or misfortune. You must either re-PIN or replace your card. We encourage you to replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
The state will contact households who previously reported theft and you have 90 calendar days after notice to submit a retroactive claim. Other households will have 90 calendar days after the state has started their plan (June 16, 2023) to submit a retroactive claim. Submit regular claims within 90 calendar days of theft date. Submit claims by mail, fax, email, or in-person at local offices (physical signatures only). The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.