FNS Contacts
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.
2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States
1914 Mail Service Center
5601 Six Forks Road, First Floor
Raleigh, NC 27699-1914
United States
6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (July 24, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone, mail, or in-person at local offices. Submit claims by phone or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after claim submission. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.