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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance
Iowa EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Website
http://www.iowaagriculture.gov/Horticulture_and_FarmersMarkets/seniorFMNP.asp
Program Contacts
Paul Ovrom
Administrator
Phone Icon 515-242-6239
Email Icon paul.ovrom@iowaagriculture.gov
John Krzton-Presson
Email Icon john.krzton-presson@iowaagriculture.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Website
https://educateiowa.gov/pk-12/nutrition-programs
Program Contacts
Kala Shipley
Chief
Phone Icon 515-281-4757
Email Icon kala.shipley@iowa.gov
FNS Programs Summer Food Service ProgramUSDA Foods in SchoolsNational School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramTeam NutritionFresh Fruit and Vegetable ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Email Icon Lvander3@dhs.state.ia.us
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Website
Iowa WIC Program
Find your Local WIC Office
Program Contacts
Brandy Benedict
Email Icon brandy.benedict@idph.iowa.gov
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Address

251 Causeway St.
Suite 500
Boston, MA 02114
United States

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General Contact Information
Phone 617-626-1744 (phone)
fax 617-626-1850 (fax)
Website
https://www.mass.gov/farmers-market-nutrition-program
Program Contacts
Rebecca Davidson
Coordinator
Phone Icon 857-202-7699
Email Icon rebecca.davidson@mass.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Office for Food and Nutrition Programs
Address

135 Santilli Highway
Everett, MA 02149
United States

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General Contact Information
Phone 781-338-6480 (phone)
fax 781-338-3311 (fax)
Phone 781-338-6467 (phone)
Email Office for Food and Nutrition Programs
Website
Office for Food and Nutrition Programs
Program Contacts
Robert Leshin
Director
Phone Icon 781-338-6477
Email Icon robert.m.leshin@mass.gov
Denise Courtney
Email Icon dcourtney@doe.mass.edu
Kerry Callahan
Phone Icon 781-338-6462
Email Icon kerryc@doe.mass.edu
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramSummer Food Service ProgramUSDA Foods in SchoolsNational School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramTeam NutritionFresh Fruit and Vegetable ProgramThe Patrick Leahy Farm to School ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Nutrition Division
Address

250 Washington St.
Sixth Floor
Boston, MA 02108-4619
United States

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General Contact Information
Phone 617-624-6100 (phone)
Phone 1-800-WIC-1007 (toll-free)
Phone 1-800-942-1007 (toll-free)
Phone 617-624-6143 (voc)
fax 617-624-6179 (fax)
Website
http://www.mass.gov/wic
Program Contacts
Rachel Colchamiro
Acting Director
Email Icon Rachel.Colchamiro@state.ma.us
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023