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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance Program
Alabama EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (May 30, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, fax, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued using the same procedures currently used for issuing replacement benefits due to loss or misfortune. You must either re-PIN or replace your card. We encourage you to replace your card.

FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Address

1445 Federal Drive
Montgomery, AL 36107
United States

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General Contact Information
Phone 334-240-7249 (phone)
Program Contacts
Don Wambles
Director, Farmers Market Authority
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Branch Food Distribution/Statewide Procurement
Address

5303 Gordon Persons Building
PO Box 302101
Montgomery, AL 36130
United States

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General Contact Information
Phone 334-694-4683 (phone)
Program Contacts
Angelice Lowe
State Director
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Christopher White
Food Distribution Specialist
Check Icon Commodity Supplemental Food Program
Latoyia Delbridge
Food Distribution Specialist
Check Icon The Emergency Food Assistance Program
Tammy Lofton
Food Distribution Specialist
Check Icon USDA Foods in Schools
Andrea Carter
Food Distribution Specialist
Check Icon USDA Foods in Schools
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

50 N. Ripley St.
PO Box 302101
Montgomery, AL 36104-2101
United States

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General Contact Information
Phone 334-694-4656 (phone)
Program Contacts
Angelice Lowe
State Director
Carolyn Rhodes
Assistant Director
Julie Autrey
School Meal Programs Administrator
Debbie Harris
Program Administrator
Check Icon Summer Food Service Program
Check Icon Child and Adult Care Food Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department WIC Division
Address

201 Monroe St.
Montgomery, AL 36093
United States

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General Contact Information
Program Contacts
Allison Hatchett
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Assistance
Iowa EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Program Contacts
Kala Shipley
Chief
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023