FNS Contacts
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 90 calendar days after the state has started their plan (June 19, 2023) to submit a retroactive claim. Submit regular claims within 45 calendar days of date of theft. Submit claims by mail, fax, phone, or in-person at local offices. The state has 20 business days to validate a retroactive claim, and 10 business days for a regular claim.
Benefit Availability: Benefits for approved claims are issued by 5:00 AM on the day after the claim is approved and authorized. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. For regular claims, household must discover theft within 30 calendar days of date of theft. You have 30 calendar days after date of discovery to report and submit a claim form. Report theft and submit claim forms phone, mail, email, or in-person at local offices. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 24 hours of claim approval. You must replace your card.
To make a VOC request please use the fax number 608-266-3125 or email DHSWICgeneral@dhs.wisconsin.gov.