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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance
Iowa EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Program Contacts
Kala Shipley
Chief
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

Address

251 Causeway St.
Suite 500
Boston, MA 02114
United States

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General Contact Information
Phone 617-626-1744 (phone)
fax 617-626-1850 (fax)
Program Contacts
Rebecca Davidson
Coordinator
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Office for Food and Nutrition Programs
Address

135 Santilli Highway
Everett, MA 02149
United States

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General Contact Information
Phone 781-338-6480 (phone)
fax 781-338-3311 (fax)
Phone 781-338-6467 (phone)
Program Contacts
Robert Leshin
Director
Denise Courtney
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

Department Nutrition Division
Address

250 Washington St.
Sixth Floor
Boston, MA 02108-4619
United States

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General Contact Information
Phone 617-624-6100 (phone)
Phone 1-800-WIC-1007 (toll-free)
Phone 1-800-942-1007 (toll-free)
Phone 617-624-6143 (voc)
fax 617-624-6179 (fax)
Program Contacts
Rachel Colchamiro
Acting Director
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Stamps
Horizon Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state's public announcement (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 business days after report. Report theft by phone. Submit claims by mail, fax, or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued immediately upon claim approval. You must replace your card.

Address

350 N. Redwood Road
Salt Lake City, UT 84116
United States

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General Contact Information
Phone 801-538-7691 (phone)
Program Contacts
Wayne Bradshaw
Director of Marketing & Economic Development
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Department Division of Family Health, Office of Maternal and Child Health
Address

PO Box 141013
Salt Lake City, UT 84114-1013
United States

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General Contact Information
Program Contacts
Christopher D. Furner
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Department Office of Health Promotion and Prevention
Address

288 N 1460 W
Salt Lake City, UT 84116
United States

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General Contact Information
Program Contacts
Hannah Martin
Produce Incentive Coordinator
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Department CSFP-WIC
Address

PO Box 141013
Salt Lake City, UT 84114-1013
United States

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General Contact Information
Phone 801-554-4509 (phone)
Program Contacts
Chris Furner
Director
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

250 E. 500 S.
PO Box 144200
Salt Lake City, UT 84114-4202
United States

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General Contact Information
Phone 801-538-7687 (phone)
fax 801-538-7883 (fax)
Program Contacts
Michelle Martin
Coordinator
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

250 E. 500 S
PO Box 144200
Salt Lake City, UT 84114
United States

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General Contact Information
Phone 801-538-7513 (phone)
Program Contacts
Kathleen Britton
Director
Kimberly Loveland
Coordinator
Check Icon National School Lunch Program
SFSP & CACFP General Information
Check Icon SUN Meals (Summer Food Service Program)
Check Icon Child and Adult Care Food Program
Nicole Vance
Coordinator
Check Icon Child and Adult Care Food Program
SFSP & CACFP Fax
Check Icon SUN Meals (Summer Food Service Program)
Check Icon Child and Adult Care Food Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Address

PO Box 280
Fort Duchesne, UT 84026
United States

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Program Contacts
Bryant Sowsonicut
Director
Check Icon Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023