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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance
Iowa EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Program Contacts
Kala Shipley
Chief
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Virginia EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 17, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 calendar days after report. Report theft and submit claims by phone, email, or in-person at local offices (online option available in the future). The state has 10 business days after reported loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after report date or 2 business days after claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Address

1610 Forest Ave.
Suite 100
Richmond, VA 23229
United States

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General Contact Information
Phone 804-662-9319 (phone)
fax 804-662-9354 (fax)
Program Contacts
Kelly Wright
Nutrition Program Coordinator
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Program
Address

1100 Bank Street (Delivery)
PO Box 1163 (Mail)
Richmond, VA 23218
United States

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General Contact Information
Phone 804-786-0532 (phone)
Program Contacts
Seth Benton
Program Manager
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Office of School and Community Nutrition Programs
Address

101 N. 14th Street
Richmond, VA 23219
United States

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General Contact Information
Phone 804-225-2074 (phone)
Phone 1-800-292-3820 (toll-free)
Program Contacts
Dr. Sandy Curwood, PhD, RDN
Director
Brittany Thorp
Lead Farm to School Specialist
Check Icon The Patrick Leahy Farm to School Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Department Office of Family Health Services (WIC); Division of Community Nutrition (CACFP)
Address

109 Governor St., 8th Floor
PO Box 2448
Richmond, VA 23219
United States

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General Contact Information
Phone 804-864-7800 (phone)
Phone 1-888-942-3663 (toll-free)
Phone 804-864-7200 ext. 3 (voc)
fax 804-864-7853 (fax)
Program Contacts
Sherri Dorsey
Program Manager
Check Icon Child and Adult Care Food Program
Paula Garrett
Director, Division of Community Nutrition
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Megan Nason
Program Manager
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023