FNS Contacts
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 12 months after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online, phone, or in-person at local offices. The state has 10 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 calendar days after the claim approval date. You must replace your card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. For regular claims, household must discover theft within 30 calendar days of date of theft. You have 30 calendar days after date of discovery to report and submit a claim form. Report theft and submit claim forms phone, mail, email, or in-person at local offices. The state has 30 calendar days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 24 hours of claim approval. You must replace your card.
To make a VOC request please use the fax number 608-266-3125 or email DHSWICgeneral@dhs.wisconsin.gov.