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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance
Iowa EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Website
http://www.iowaagriculture.gov/Horticulture_and_FarmersMarkets/seniorFMNP.asp
Program Contacts
Paul Ovrom
Administrator
Phone Icon 515-242-6239
Email Icon paul.ovrom@iowaagriculture.gov
John Krzton-Presson
Email Icon john.krzton-presson@iowaagriculture.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department Bureau of Nutrition & Health Services
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-4757 (phone)
fax 515-242-5988 (fax)
Website
https://educateiowa.gov/pk-12/nutrition-programs
Program Contacts
Kala Shipley
Chief
Phone Icon 515-281-4757
Email Icon kala.shipley@iowa.gov
FNS Programs Summer Food Service ProgramUSDA Foods in SchoolsNational School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramTeam NutritionFresh Fruit and Vegetable ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Address

1305 E. Walnut St.
Hoover/ACFS/5th Floor
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Email Icon Lvander3@dhs.state.ia.us
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Department Health and Human Services
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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General Contact Information
Phone 1-800-532-1579 (toll-free)
Website
Iowa WIC Program
Find your Local WIC Office
Program Contacts
Brandy Benedict
Email Icon brandy.benedict@idph.iowa.gov
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Phone 312-353-6664
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Common Benefit Identification Card (CBIC)
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state releases a memo (Aug. 21, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online (in certain districts), or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
State SNAP Information
FNS Programs Supplemental Nutrition Assistance Program (SNAP)
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Division of Agricultural Development
Address

10B Airline Drive
Albany, NY 12235
United States

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General Contact Information
Phone 1-800-554-4501 (toll-free)
fax 518-457-8398 (fax)
Website
http://www.agriculture.ny.gov
Program Contacts
Rebecca Allmond
Coordinator
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
Phone Icon 518-457-7076 x1
Email Icon farmersmarkets@agriculture.ny.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Address

NY
United States

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General Contact Information
Phone 518-457-7076 ext. 1 (phone)
Program Contacts
Andra Spencer
Email Icon Andra.Spencer@agriculture.ny.gov
Ehle Shachter
Email Icon ehle.shachter@agriculture.ny.gov
FNS Programs The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Division of Nutrition, Bureau of Supplemental Food Programs
Address

150 Broadway, Floor 6W
Albany, NY 12204-2719
United States

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General Contact Information
Phone 518-402-7093 (phone)
Phone 1-800-522-5006 (toll-free)
Phone 518-402-7093 (voc)
fax 518-402-7348 (fax)
Website
http://www.health.ny.gov/wic
Program Contacts
Corie Nadzan
Director
Email Icon nyswic@health.ny.gov
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Division of Nutrition
Branch Community Nutrition Programs Branch
Address

150 Broadway
Suite 600
Menands, NY 12204-2719
United States

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General Contact Information
Phone 518-402-7251 (phone)
Phone 800-942-3858 (toll-free)
fax 518-402-7252 (fax)
Email CACFP email
Email CSFP email
Website
CACFP Website
CSFP Website
Program Contacts
Danielle Quigley
Director
Check Icon Commodity Supplemental Food Program
Check Icon Child and Adult Care Food Program
Email Icon danielle.quigley@health.ny.gov
FNS Programs Commodity Supplemental Food ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution
Address

93 Broadway
Menands, NY 12204
United States

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General Contact Information
Phone 518-474-5122 (phone)
Program Contacts
Nicholas Barber
Director
Email Icon Nicholas.barber@ogs.ny.gov
FNS Programs The Emergency Food Assistance ProgramUSDA Foods in Schools
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Program Administration
Address

89 Washington Ave.
Room 375-EBA
Albany, NY 12234-0055
United States

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General Contact Information
Phone 518-473-8781 (school nutrition programs) (phone)
fax 518-473-0018 (school nutrition programs) (fax)
Phone 518-486-1086 (SFSP) (phone)
fax 518-474-9920 (SFSP) (fax)
Email cn@nysed.gov
Email cnsfsp@nysed.gov
Website
NYSED Child Nutrition Programs
NYSED SFSP
Program Contacts
Kimberly Vumbaco
Director
Email Icon kimberly.vumbaco@nysed.gov
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs Summer Food Service ProgramNational School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramFresh Fruit and Vegetable Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution
Address

412 State Route 37
Akwesasne, NY 13655
United States

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Program Contacts
Melanie Conners
Director
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 518-358-2272
Email Icon melanieconners@srmt-nsn.gov
FNS Programs Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution
Address

210 Thomas Indian School Drive
Irving, NY 14081
United States

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Program Contacts
Scott Raner
Director
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 716-532-1028 ext. 5430
Email Icon scott.raner@sni.org
FNS Programs Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023