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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food and Nutrition Services
North Carolina EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Division
Address

PO Box 659
Butner, NC 27509
United States

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General Contact Information
Phone 919-964-6110 (phone)
Website
NCDA & CS Food Distribution Division Website
Program Contacts
Walter Beal
Director of Food Distribution
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Phone Icon 919-964-1110
Email Icon Walter.Beal@ncagr.gov
Melissa Ayscue
Household Programs Administrator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Phone Icon 919-575-4490
Email Icon melissa.ayscue@ncagr.gov
Kirk Smitherman
Assistant Director
Check Icon USDA Foods in Schools
Phone Icon 919-575-4490
Email Icon kirk.smitherman@ncagr.gov
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramUSDA Foods in Schools
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

United States

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General Contact Information
Phone 919-707-3127 (phone)
Website
https://www.ncfarmtoschool.com/
Program Contacts
Heather Barnes
Marketing Specialist
Phone Icon 919-707-3127
Email Icon heather.barnes@ncagr.gov
Walter Beal
Director
Phone Icon 919-964-6110
Email Icon Walter.Beal@ncagr.gov
FNS Programs The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Nutrition Services Branch
Address

5601 Six Forks Road
Raleigh, NC 27609
United States

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General Contact Information
Phone 919-707-5800 (phone)
Phone 1-800-367-2229 (toll-free)
Phone 919-707-5800 (voc)
fax 919-870-4898 (fax)
Website
https://www.ncdhhs.gov/ncwic
Program Contacts
MaryAnne Burghardt
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 919-707-5800
Email Icon maryanne.burghardt@dhhs.nc.gov
FNS Programs Farmers Market Nutrition ProgramSpecial Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Division of Aging and Adult Services
Address

2101 Mail Service Center
693 Palmer Drive, 2101 MSC
Raleigh, NC 27699
United States

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General Contact Information
Phone 919-855-3400 (phone)
fax 919-715-0868 (fax)
Website
https://www.ncdhhs.gov/divisions/aging-and-adult-services/north-carolina-senior…
Program Contacts
Julie Sundermann
Nutrition Program Consultant
Email Icon julie.l.sundermann@dhhs.nc.gov
FNS Programs Seniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

1914 Mail Service Center
5601 Six Forks Road, First Floor
Raleigh, NC 27699-1914
United States

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General Contact Information
Phone 919-707-5800 (phone)
Phone 866-622-2733 (toll-free)
fax 919-870-4819 (fax)
Website
https://www.ncdhhs.gov/nccacfp
Program Contacts
Cassandra Williams
Program Manager
Email Icon cassandra.williams@dhhs.nc.gov
FNS Programs Child and Adult Care Food Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Department Division of School Nutrition and District Operations
Address

6324 Mail Service Center
301 N. Wilmington St.
Raleigh, NC 27699-6324
United States

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General Contact Information
Phone 984-236-2910 (phone)
Website
NCDPI School Nutrition Programs
Program Contacts
Lynn Harvey
Director
Phone Icon 984-236-2901
Email Icon lynn.harvey@dpi.nc.gov
Janet Johnson
Assistant Director
Phone Icon 984-236-2912
Email Icon janet.williamsjohnson@dpi.nc.gov
Zoe McKay-Tucker
Consultant for Special Programs
Check Icon Fresh Fruit and Vegetable Program
Phone Icon 984-236-2636
Email Icon Zoe.McKayTucker@dpi.nc.gov
Jennifer Bailey
Section Chief
Check Icon SUN Meals (Summer Food Service Program)
Phone Icon 984-236-2914
Email Icon Jennifer.Bailey@dpi.nc.gov
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs SUN Meals (Summer Food Service Program)National School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramFresh Fruit and Vegetable Program
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Virginia EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 17, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 calendar days after report. Report theft and submit claims by phone, email, or in-person at local offices (online option available in the future). The state has 10 business days after reported loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after report date or 2 business days after claim submission (whichever is later). You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Address

1610 Forest Ave.
Suite 100
Richmond, VA 23229
United States

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General Contact Information
Phone 804-662-9319 (phone)
fax 804-662-9354 (fax)
Website
http://www.vda.virginia.gov
Program Contacts
Kelly Wright
Nutrition Program Coordinator
Email Icon kelly.wright@dars.virginia.gov
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Program
Address

1100 Bank Street (Delivery)
PO Box 1163 (Mail)
Richmond, VA 23218
United States

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General Contact Information
Phone 804-786-0532 (phone)
Program Contacts
Seth Benton
Program Manager
Email Icon seth.benton@vdacs.virginia.gov
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramUSDA Foods in Schools
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Office of School and Community Nutrition Programs
Address

101 N. 14th Street
Richmond, VA 23219
United States

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General Contact Information
Phone 804-225-2074 (phone)
Phone 1-800-292-3820 (toll-free)
Website
School Nutrition
Summer Food Service Program
Virginia Farm to School
Program Contacts
Dr. Sandy Curwood, PhD, RDN
Director
Phone Icon 804-750-8613
Email Icon Sandra.Curwood@doe.virginia.gov
Brittany Thorp
Lead Farm to School Specialist
Check Icon The Patrick Leahy Farm to School Program
Email Icon Brittany.Thorp@doe.virginia.gov
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs SUN Meals (Summer Food Service Program)National School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramFresh Fruit and Vegetable ProgramThe Patrick Leahy Farm to School ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Office of Family Health Services (WIC); Division of Community Nutrition (CACFP)
Address

109 Governor St., 8th Floor
PO Box 2448
Richmond, VA 23219
United States

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General Contact Information
Phone 804-864-7800 (phone)
Phone 1-888-942-3663 (toll-free)
Phone 804-864-7200 ext. 3 (voc)
fax 804-864-7853 (fax)
Website
WIC Home
Child and Adult Care Food Program
Program Contacts
Sherri Dorsey
Program Manager
Check Icon Child and Adult Care Food Program
Phone Icon 804-864-7271
Email Icon Sherri.Dorsey@vdh.virginia.gov
Paula Garrett
Director, Division of Community Nutrition
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 804-864-7850
Email Icon paula.garrett@vdh.virginia.gov
Megan Nason
Program Manager
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 804-864-7793
Email Icon Megan.Nason@vdh.virginia.gov
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)Child and Adult Care Food Program
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Mountain State Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 business days after the report. Report theft by mail, email, phone, or in-person at local offices. Submit claims in-person at local offices (reasonable accommodations made to capture a valid signature). The state has 10 business days after submission to validate the claim. 10 more business days will be given for exception. Extensions will not exceed 30 calendar days after claim submission.

Benefit Availability: Benefits for approved claims are issued within 2 days after claim approval. You must replace your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
Map Google Maps
Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Program
Address

4496 Cedar Lakes Drive
Ripley, WV 25271
United States

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General Contact Information
Phone 304-558-0573 (phone)
Phone 304-558-3550 (phone)
fax 304-558-2203 (fax)
Website
https://agriculture.wv.gov/divisions/food-distribution-program/
Program Contacts
Lora Hammack
Program Manager
Email Icon lhammack@wvda.us
FNS Programs Commodity Supplemental Food ProgramThe Emergency Food Assistance ProgramUSDA Foods in Schools
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Business Development Division
Address

Gus R. Douglass Agricultural Center
217 Gus R Douglass Lane
Charleston, WV 25312
United States

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General Contact Information
Phone 304-558-2210 (phone)
fax 304-558-2270 (fax)
Email businessdevelopment@wvda.us
Website
https://agriculture.wv.gov/ag-business/
Program Contacts
Cassey Bowden
Director
Email Icon cbowden@wvda.us
FNS Programs Farmers Market Nutrition ProgramSeniors Farmers Market Nutrition ProgramThe Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Office of Child Nutrition
Address

1900 Kanawha Blvd. E
Building 6, Suite 750
Charleston, WV 25305
United States

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General Contact Information
Phone 304-558-2708 (phone)
Website
Child Nutrition
Program Contacts
Bekki Leigh
Email Icon bleigh@k12.wv.us
Amanda Harrison
Phone Icon 304-558-2347
Email Icon amanda.harrison@k12.wv.us
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Programs SUN Meals (Summer Food Service Program)National School Lunch ProgramSpecial Milk ProgramSchool Breakfast ProgramFresh Fruit and Vegetable ProgramThe Patrick Leahy Farm to School ProgramChild and Adult Care Food Program
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
Map Google Maps
Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Bureau for Public Health
Address

350 Capitol St.
Room 515
Charleston, WV 25301
United States

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General Contact Information
Phone 304-558-0030 (phone)
fax 304-558-1541 (fax)
Phone 304-558-0030 (voc)
Website
WV Bureau for Public Health
WIC Home
Program Contacts
Heidi E. Staats
Director
Check Icon Farmers Market Nutrition Program
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 304-352-0960
Email Icon Heidi.E.Staats@wv.gov
Natasha Jones
Deputy Director, Office of Nutrition Services
Check Icon Farmers Market Nutrition Program
Phone Icon 304-352-0967
Email Icon Natasha.H.Jones@wv.gov
FNS Programs Farmers Market Nutrition ProgramSpecial Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
Map Google Maps
Phone 609-259-5025
Agency staff should use this form to request changes to the information displayed.
Department Cherokee Tribal Foods Distribution Program
Address

2260 Old Mission Road
Whittier, NC 28789
United States

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General Contact Information
Phone 828-788-3432 (phone)
fax 828-359-0408 (fax)
Website
https://phhs.ebci-nsn.gov/
Program Contacts
Lindsy Holland-Konieczka
EBCI Office Coordinator
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 828-359-9752
Email Icon lindholl@ebci-nsn.gov
Amelia Owle-Arkansas
Interim Program Manager
Check Icon Food Distribution Program on Indian Reservations
Phone Icon 828-359-9757
Email Icon amelowle@ebci-nsn.gov
FNS Programs Food Distribution Program on Indian Reservations
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Address

73 Kaiser Wilnoty Drive
PO Box 1145
Cherokee, NC 28719
United States

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General Contact Information
Phone 828-497-7297 (phone)
fax 828-359-0416 (fax)
Phone 1-800-248-6967 (toll-free)
Phone 919-707-5800 (voc)
Website
https://phhs.ebci-nsn.gov/
Program Contacts
Kim Lambert
Program Manager
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Phone Icon 828-359-6234
Email Icon kimblamb@nc-cherokee.com
FNS Programs Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
Map Google Maps
Phone 404-562-1801
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023