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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Assistance Program
Alabama EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (May 30, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, fax, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued using the same procedures currently used for issuing replacement benefits due to loss or misfortune. You must either re-PIN or replace your card. We encourage you to replace your card.

FNS Regional Office Contact Information
Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

50 N. Ripley St.
PO Box 302101
Montgomery, AL 36104-2101
United States

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General Contact Information
Phone 334-694-4656 (phone)
Program Contacts
Angelice Lowe
State Director
Carolyn Rhodes
Assistant Director
Julie Autrey
School Meal Programs Administrator
Debbie Harris
Program Administrator
Check Icon Summer Food Service Program
Check Icon Child and Adult Care Food Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southeast Regional Office (SERO)
61 Forsyth St., SW
Room 8T36
Atlanta, GA 30303-3427
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Stamp Program
Alaska Quest Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Sept. 13, 2023) to submit a retroactive claim. Submit regular claims within 90 calendar days of discovering theft. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Western Regional Office (WRO)
90 Seventh St.
Suite 10-100
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Services
Address

333 W Willoughby
9th floor
Juneau, AK 99811-1894
United States

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Program Contacts
Gavin Northey
State Director
Tonia Parfitt
School Meals Program Coordinator
Check Icon National School Lunch Program
Check Icon School Breakfast Program
Chris Mariano
CACFP Coordinator
Check Icon Child and Adult Care Food Program
Shari Taylor
SFSP Coordinator
Check Icon Summer Food Service Program
Waverli Stowe
F2S Program Coordinator
Check Icon The Patrick Leahy Farm to School Program
Susan Lampert
FD, TEFAP, and FFVP Coordinator
Check Icon The Emergency Food Assistance Program
Check Icon USDA Foods in Schools
Check Icon Fresh Fruit and Vegetable Program
Tony Warren
FD Program Assistant
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-100
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Nutrition Assistance
Arizona Quest Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (June 19, 2023) to submit a retroactive claim. Submit regular claims within 45 calendar days of date of theft. Submit claims by mail, fax, phone, or in-person at local offices. The state has 20 business days to validate a retroactive claim, and 10 business days for a regular claim.

Benefit Availability: Benefits for approved claims are issued by 5:00 AM on the day after the claim is approved and authorized. You must replace your card.

Department Health & Nutrition Services
Address

1535 W. Jefferson St.
Phoenix, AZ 85007
United States

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General Contact Information
Phone 602-542-8700 (phone)
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Arkansas EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (June 1, 2024) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, email, phone, in-person at local offices, or other valid transmission method. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are available for use by midnight on the day of claim approval. You must replace your card.

FNS Regional Office Contact Information
Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Address

PO Box 1437, S140
Little Rock, AR 72203-1437
United States

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General Contact Information
fax 501-683-0034 (fax)
Program Contacts
Pamela Burton
Assistant Director
Additional Information

DHS only approves and monitors private school, residential child care institutions, state juvenile treatment centers, and juvenile detention centers.  All public schools are approved and monitored through the Arkansas Department of Education.

FNS Regional Office Contact Information Southwest Regional Office (SWRO)
1100 Commerce St.
Room 522
Dallas, TX 75242
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Agency staff should use this form to request changes to the information displayed.
Program Name
CalFresh
Golden State Advantage EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Dec. 1, 2023) to submit a retroactive claim. Submit regular claims within 90 days of date of theft. Submit claims by mail or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.

Department Family Engagement & Empowerment Division
Address

744 P Street, MS 8-9-32
Sacramento, CA 95814
United States

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General Contact Information
Phone 833-559-2418 (phone)
Program Contacts
General Information
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-100
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Food Distribution Unit (TEFAP); Family Engagement & Empowerment Division (CACFP)
Address

744 P St.
MS 8-9-32
Sacramento, CA 95814
United States

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Program Contacts
TEFAP General Information
Check Icon The Emergency Food Assistance Program
Brandon Romano
TEFAP Program Manager
Check Icon The Emergency Food Assistance Program
CACFP General Information
Check Icon Child and Adult Care Food Program
Lori Coopwood
Program Manager
Check Icon Commodity Supplemental Food Program
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-100
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Program
Address

PO Box 551370
Saipan, MP 96950
United States

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General Contact Information
Phone 670-664-3901 (phone)
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-100
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Colorado Quest Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Report theft by phone or in-person at local offices. Submit claims by mail, email, phone or in-person at local offices. The state has 20 business days (10 days for county and 10 days for state) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Mountain Plains Regional Office (MPRO)
1244 Speer Blvd
Suite 903
Denver, CO 80204-3581
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition & Transportation Unit (Farm to School & CACFP)
Address

4300 Cherry Creek Drive S
Denver, CO 80246-1530
United States

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General Contact Information
Phone 303-692-2400 (phone)
fax 303-756-9926 (fax)
Phone 303-692-2400 (voc)
Program Contacts
Heidi Hoffman
Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Naomi Steenson
Program Director
Check Icon Child and Adult Care Food Program
Britt Martens
Nutrition Consultant & Farm to ECE Coordinator
Farm to School General Information
Check Icon The Patrick Leahy Farm to School Program
Tanya O'Connor
Check Icon The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Mountain Plains Regional Office (MPRO)
1244 Speer Blvd
Suite 903
Denver, CO 80204-3581
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Connecticut EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (June 2, 2023) to submit a retroactive claim. Report theft within 30 days of discovering and submit claim form within an additional 10 calendar days. Submit reports and claims by mail, phone, or in-person at local offices. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 business days after the date of claim submission. You must re-PIN your card, but we strongly advise you to replace the card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Address

450 Columbus Blvd.
Hartford, CT 06103
United States

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General Contact Information
Phone 860-807-6900 (phone)
Program Contacts
Monica Pachecho
John Frassinelli
Director
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Wellness & Nutrition Services Department
Address

1050 First St. NE
Sixth Floor
Washington, DC 20002
United States

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General Contact Information
Phone 202-727-1839 (phone)
Phone 202-724-7893 (phone)
fax 202-724-7656 (fax)
Program Contacts
Alex Dobbs
School Programs Manager
Suzanne Henley
State Agency Director
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Supplement Program
Delaware Food First
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 180 calendar days after the state has started their plan (Dec. 1, 2023) to submit a retroactive claim. Report theft within 60 calendar days of discovering and submit a regular claim form within an additional 10 days (if submitting electronically) or 14 days if submitting by mail. Report theft by phone or in-person at local offices. Submit claims by mail, fax, phone, email, or in-person at local offices. The state has 10 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after the date of claim submission. You must replace your card.

FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Address

John Collette Education Resource Center
35 Commerce Way, Suite 1
Dover, DE 19901
United States

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General Contact Information
Phone 302-857-3356 (phone)
fax 302-739-6397 (fax)
Program Contacts
Aimee Beam
Education Associate
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
District of Columbia EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Sept. 25, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Submit claims by phone, email, online, or in-person at local offices. The state has 10 business days to validate retroactive claims, and 45 business days for regular claims.

Benefit Availability: Benefits for approved claims are issued within 45 business days after you submit your claim. You must replace your card.

FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023