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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Connecticut EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (June 2, 2023) to submit a retroactive claim. Report theft within 30 days of discovering and submit claim form within an additional 10 calendar days. Submit reports and claims by mail, phone, or in-person at local offices. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 business days after the date of claim submission. You must re-PIN your card, but we strongly advise you to replace the card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Address

450 Columbus Blvd.
Hartford, CT 06103
United States

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General Contact Information
Phone 860-807-6900 (phone)
Program Contacts
Monica Pachecho
John Frassinelli
Director
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Supplement Program
Maine EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state plan is approved (Aug. 10, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit reports and claims by mail, email, fax, phone, online, or in-person at local offices. The state has 1-10 calendar days and an additional 1-5 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued in the same manner as other SNAP replacements. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition
Address

90 Blossom Lane
(Mailing: 136 State House Station, Augusta, ME 04333)
Augusta, ME 04330
United States

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General Contact Information
Phone 207-624-6842 (phone)
Phone 207-624-6843 (phone)
Program Contacts
Adriane Ackroyd
Assistant Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly. Email: child.nutrition@maine.gov

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

Department Office for Food and Nutrition Programs
Address

135 Santilli Highway
Everett, MA 02149
United States

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General Contact Information
Phone 781-338-6480 (phone)
fax 781-338-3311 (fax)
Phone 781-338-6467 (phone)
Program Contacts
Robert Leshin
Director
Denise Courtney
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
New Hampshire EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft and submit claims by phone, mail, email, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must re-PIN your card and the state encourages you to replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Office of Nutrition Programs & Services
Address

25 Hall Street
Concord, NH 03301-3860
United States

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General Contact Information
Phone 603-271-3494 (phone)
Phone 1-800-735-2964 (toll-free)
Program Contacts
Amanda Marshall
Administrator
Check Icon National School Lunch Program
Check Icon Special Milk Program
Check Icon School Breakfast Program
Patty Carignan
Child Nutrition Finance Manager
Check Icon SUN Meals (Summer Food Service Program)
Check Icon Child and Adult Care Food Program
Maddie Parker
Child Nutrition Operations Manager
Check Icon National School Lunch Program
Check Icon Fresh Fruit and Vegetable Program
Ruth Howard
Program Specialist
Check Icon National School Lunch Program
Bridget Resse
Program Specialist
Check Icon National School Lunch Program
Check Icon Fresh Fruit and Vegetable Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Common Benefit Identification Card (CBIC)
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state releases a memo (Aug. 21, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online (in certain districts), or in-person at local offices. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 calendar days after claim submission. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Division of Nutrition
Branch Community Nutrition Programs Branch
Address

150 Broadway
Suite 600
Menands, NY 12204-2719
United States

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General Contact Information
Phone 518-402-7251 (phone)
Phone 800-942-3858 (toll-free)
fax 518-402-7252 (fax)
Program Contacts
Danielle Quigley
Director
Check Icon Commodity Supplemental Food Program
Check Icon Child and Adult Care Food Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Rhode Island EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 60 calendar days after the state has started their plan (Oct. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit claim form within 10 business days after report. Report theft by phone. Submit claims by mail, in-person at local offices, or drop box. The state has 15 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

255 Westminster Street
Providence, RI 02903
United States

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General Contact Information
Phone 401-222-4600 (phone)
Program Contacts
Jessica Patrolia
Child Nutrition Programs Coordinator
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Department Special Nutrition Programs
Address

1834 Kongens Gade
St. Thomas, VI 00802
United States

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General Contact Information
Phone 340-774-0100 ext. 2811 (phone)
Program Contacts
Belinda Sanderson
State Director
Phone Icon 340-774-0100 ext. 2811
Correy Lettersome
Federal Commodity Officer
Check Icon The Emergency Food Assistance Program
Phone Icon 340-774-0100 ext. 2818
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
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Agency staff should use this form to request changes to the information displayed.
Program Name
3SquaresVT
Vermont EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (March 14, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering theft and submit a claim form within 10 calendar days of report. Submit claims by mail, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 2 business days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
United States

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General Contact Information
Phone 802-828-1626 (phone)
fax 802-828-6433 (fax)
Program Contacts
Rosie Krueger
State Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Virgin Islands EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Feb. 1, 2024) to submit a retroactive claim. Submit regular claims within 60 calendar days of discovering theft. Submit claims by mail, phone, email, drop-box, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of claim submission. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023