Skip to main content
U.S. flag

An official website of the United States government

FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Supplemental Nutrition Assistance Program (SNAP)
Connecticut EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (June 2, 2023) to submit a retroactive claim. Report theft within 30 days of discovering and submit claim form within an additional 10 calendar days. Submit reports and claims by mail, phone, or in-person at local offices. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 30 business days after the date of claim submission. You must re-PIN your card, but we strongly advise you to replace the card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

450 Columbus Blvd.
Suite 701
Hartford, CT 06103
United States

Map Google Maps
General Contact Information
Phone 860-713-2559 (phone)
fax 860-713-2516 (fax)
Program Contacts
Cyrena Thibodeau
Check Icon The Patrick Leahy Farm to School Program
Erin Windham
Coordinator
Check Icon Farmers Market Nutrition Program
Check Icon Seniors Farmers Market Nutrition Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

450 Columbus Blvd.
Hartford, CT 06103
United States

Map Google Maps
General Contact Information
Phone 860-807-6900 (phone)
Program Contacts
Monica Pachecho
John Frassinelli
Director
Check Icon USDA Foods in Schools
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

410 Capitol Ave.
PO Box 340308
Hartford, CT 06134-0308
United States

Map Google Maps
General Contact Information
Phone 860-509-8084 (phone)
Phone 1-800-741-2142 (toll-free)
Phone 860-509-8055 (voc)
fax 860-509-8391 (fax)
Program Contacts
Marcia Pessolano
Program Director
Check Icon Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

55 Farmington Ave.
Hartford, CT 06105
United States

Map Google Maps
General Contact Information
Phone 860-424-5429 (phone)
Program Contacts
Jana Engle
Public Assistant Consultant
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Food Supplement Program
Maine EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state plan is approved (Aug. 10, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit reports and claims by mail, email, fax, phone, online, or in-person at local offices. The state has 1-10 calendar days and an additional 1-5 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued in the same manner as other SNAP replacements. You must replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Agricultural Resource Development
Address

Maine DACF
SHS 28
Augusta, ME 04333
United States

Map Google Maps
General Contact Information
Phone 207-287-7513 (phone)
Program Contacts
Gus Nelson
Director
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

28 State House Station
32 Blossom Lane
Augusta, ME 04333-0028
United States

Map Google Maps
General Contact Information
Phone 207-287-7526 (phone)
fax 207-287-7548 (fax)
Program Contacts
Genna Cherichello
Senior Farm Share Manager
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Address

111 Sewall St.
Augusta, ME 04330
United States

Map Google Maps
General Contact Information
Phone 207-624-6732 (phone)
Program Contacts
Stephanie Stambach
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition
Address

90 Blossom Lane
(Mailing: 136 State House Station, Augusta, ME 04333)
Augusta, ME 04330
United States

Map Google Maps
General Contact Information
Phone 207-624-6842 (phone)
Phone 207-624-6843 (phone)
Program Contacts
Adriane Ackroyd
Assistant Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly. Email: child.nutrition@maine.gov

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

136 State House Station
Augusta, ME 04333
United States

Map Google Maps
General Contact Information
Phone 207-624-6875 (phone)
Program Contacts
Jane McLucas
Director of Child Nutrition
Check Icon USDA Foods in Schools
FNS Programs USDA Foods in Schools
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department WIC Nutrition Program
Address

11 State House Station
286 Water St., Sixth Floor
Augusta, ME 04333-0011
United States

Map Google Maps
General Contact Information
Program Contacts
Ginger Roberts-Scott
Director
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

Address

251 Causeway St.
Suite 500
Boston, MA 02114
United States

Map Google Maps
General Contact Information
Phone 617-626-1744 (phone)
fax 617-626-1850 (fax)
Program Contacts
Rebecca Davidson
Coordinator
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Office for Food and Nutrition Programs
Address

135 Santilli Highway
Everett, MA 02149
United States

Map Google Maps
General Contact Information
Phone 781-338-6480 (phone)
fax 781-338-3311 (fax)
Phone 781-338-6467 (phone)
Program Contacts
Robert Leshin
Director
Denise Courtney
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

Department Nutrition Division
Address

250 Washington St.
Sixth Floor
Boston, MA 02108-4619
United States

Map Google Maps
General Contact Information
Phone 617-624-6100 (phone)
Phone 1-800-WIC-1007 (toll-free)
Phone 1-800-942-1007 (toll-free)
Phone 617-624-6143 (voc)
fax 617-624-6179 (fax)
Program Contacts
Rachel Colchamiro
Acting Director
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
New Hampshire EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (Sept. 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft and submit claims by phone, mail, email, online, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 3 business days after claim approval. You must re-PIN your card and the state encourages you to replace your card.

FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Surplus Distribution Section
Address

12 Hills Ave.
Concord, NH 03301
United States

Map Google Maps
General Contact Information
Phone 603-271-8601 (phone)
Program Contacts
Kathleen Daley
Surplus Food Distribution Manager
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Office of Nutrition Programs & Services
Address

25 Hall Street
Concord, NH 03301-3860
United States

Map Google Maps
General Contact Information
Phone 603-271-3494 (phone)
Phone 1-800-735-2964 (toll-free)
Program Contacts
Amanda Marshall
Administrator
Check Icon National School Lunch Program
Check Icon Special Milk Program
Check Icon School Breakfast Program
Patty Carignan
Child Nutrition Finance Manager
Check Icon Summer Food Service Program
Check Icon Child and Adult Care Food Program
Maddie Parker
Child Nutrition Operations Manager
Check Icon National School Lunch Program
Check Icon Fresh Fruit and Vegetable Program
Ruth Howard
Program Specialist
Check Icon National School Lunch Program
Tamara Feener
Program Specialist
Check Icon National School Lunch Program
Bridget Resse
Program Specialist
Check Icon National School Lunch Program
Check Icon Fresh Fruit and Vegetable Program
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Department Division of Public Health Services
Address

29 Hazen Drive
Concord, NH 03106
United States

Map Google Maps
General Contact Information
Phone 603-271-4239 (phone)
Program Contacts
Tara Orchard
Program Specialist
FNS Regional Office Contact Information Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Page updated: June 14, 2023