FNS Contacts
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 30 calendar days after the state has started their plan (June 2, 2023) to submit a retroactive claim. Report theft within 30 days of discovering and submit claim form within an additional 10 calendar days. Submit reports and claims by mail, phone, or in-person at local offices. The state has 30 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 30 business days after the date of claim submission. You must re-PIN your card, but we strongly advise you to replace the card.
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
899 N. Capitol St. NE
Third Floor, Suite 3111
Washington, DC 20002
United States
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 180 calendar days after the state has started their plan (Dec. 1, 2023) to submit a retroactive claim. Report theft within 60 calendar days of discovering and submit a regular claim form within an additional 10 days (if submitting electronically) or 14 days if submitting by mail. Report theft by phone or in-person at local offices. Submit claims by mail, fax, phone, email, or in-person at local offices. The state has 10 business days to validate the claim.
Benefit Availability: Benefits for approved claims are issued within 10 business days after the date of claim submission. You must replace your card.
John Collette Education Resource Center
35 Commerce Way, Suite 1
Dover, DE 19901
United States
If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.
2420 Old Battery Lane (PO Box 299 mail only)
Delaware City, DE 19706
United States
Replacement of Stolen Benefits
Contact your state agency to report stolen SNAP benefits.
Households have 60 calendar days after the state has started their plan (Sept. 25, 2023) to submit a retroactive claim. Submit regular claims within 30 days of discovering theft. Submit claims by phone, email, online, or in-person at local offices. The state has 10 business days to validate retroactive claims, and 12 business days for regular claims.
Benefit Availability: Benefits for approved claims are issued within 12 business days after you submit your claim. You must replace your card.