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Massachusetts

Supplemental Nutrition Assistance Program (SNAP)
877-382-2363
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Massachusetts EBT Card
800-997-2555
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

State Agency
Massachusetts EBT Card image
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Page updated: April 02, 2024