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Using Human-Centered Design to Increase Engagement in SNAP E&T

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Putting the individual at the core of service delivery is key to successful SNAP E&T programs. Attend this session to gain insight about behavioral science and how states can put these concepts into practice to tailor engagement, messaging, independence planning and promote participation in SNAP E&T programs.

  • Clinton Key, Research Associate, Center for Applied Behavioral Science, MDRC
  • Jason Dunn, Director, Division of Family Support, Department for Community Based Services, Kentucky Cabinet for Health and Family Services
  • David Glenn, Deloitte Digital, Specialist Master, Human-Centered Design Lead Commonwealth of Kentucky
  • Ruth Tipton, Assistant Director FA E&T and Special Projects, Kansas Department for Children and Families
  • Jenny Welch Buller, Research Project Manager, Center for Public Partnerships and Research, University of Kansas
Page updated: November 21, 2023