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Quality Control

Last Published: 08/15/2018

The SNAP Quality Control System measures the accuracy of State eligibility and benefit determinations. Data collected by quality control are also used for program improvement and analysis.

Quality Control Error Rates

Quality Control Error Rates Fiscal Year 2017

The SNAP national average error rate for Fiscal Year 2017 is 6.30 percent.  This rate reflects a modernized review process, which includes updated guidance, revisions to the FNS Handbook 310, extensive training for State and Federal staff, and modifications to State procedures to ensure consistency with Federal guidelines. 

FNS and the States share in the responsibility to ensure the validity of the information reported for SNAP improper payments, and to take corrective action to strengthen the integrity of the SNAP Quality Control (QC) system.  Both FNS and State agencies are committed to working together to ensure accountability and integrity in SNAP.  

Historical Information

Quality Control Handbooks  

Maintaining Integrity within the Quality Control System

  • QCPolicyMemo17-01 - Quality Control Procedural Clarifications and Federal Access to State Systems (Dec. 30, 2016)
  • QCPolicyMemo16-02 – Integrity of the SNAP Quality Control System (Jan. 20, 2016)
  • QCPolicyMemo05-01 - Integrity of the Quality Control Review Process (Aug. 1, 2005)

Quality Control Forms

  • Automated FNS-380 -- Worksheet for SNAP Quality Control Reviews. Revised January 2012 (Microsoft Access 2003 or 2007 required.)   
  • FNS-380 -- Worksheet for SNAP Quality Control Reviews  
  • FNS-380-1 -- Quality Control Review Schedule   
  • FNS-245 -- SNAP Case and Procedural Case Action Review Schedule