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Questions and Answers on SNAP Online Applications

EO Guidance Document #
Resource type
Policy Memos
Guidance Documents
Resource Materials
PDF Icon Policy Memo (278.84 KB)
DATE: May 27. 2011
SUBJECT: Questions and Answers on Online Applications
TO: Regional Directors
Supplemental Nutrition Assistance Program
All Regions

This memorandum provides questions and answers about state online application compliance with Supplemental Nutrition Assistance Program (SNAP) regulations. The attachment gives clarification about compliance issues emphasized in the Online Application Review Results and Action Items memorandum issued Dec. 17, 2010.

State online applications can increase program access by providing more flexibility for households interested in applying for SNAP. The intent of the review was to identify and resolve regulatory compliance issues present in many online applications that create barriers for applicants. We hope this memo addresses questions state agencies may have as they work to correct application deficiencies following the stipulations of the online application memo.

We thank you for your efforts to improve program access by working with your states to bring their applications in to compliance with SNAP regulations.

Lizbeth Silbermann
Program Development Division


Page updated: April 05, 2023

The contents of this guidance document do not have the force and effect of law and are not meant to bind the public in any way. This document is intended only to provide clarity to the public regarding existing requirements under the law or agency policies.