SNAP Model Notice Toolkit Documents

The Model Notice Toolkit is a set of tools designed to help SNAP State agencies improve the notices they send to clients. The toolkit is designed to help State agencies evaluate their SNAP notices and make targeted improvements that fit the needs of their clients, work within system constraints, and comply with Federal policy. The toolkit includes model notices with examples of plain language and formatting that State agencies can adapt to fit their own needs.

The toolkit also provides customizable tools to help promote continuous improvement practices.  These tools focus on five types of SNAP notices: the notice of missed interview, notice of denial, notice of expiration, notice of requested verification, and notice of expedited approval with postponed verification. However, many of the tools will also be helpful in making changes to other types of notices.