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Evaluation of the Expanded Off-Line EBT System in Ohio

Resource type
Research type
Assessing/Improving Operations
SNAP Benefit Use

This report describes how the Direction Card system works; the process undertaken by ODJFS and its EBT vendor to design, develop, and test the system; the implementation process and experiences; and the cost of system design, development, and implementation. Volume 2 of this report compares the ongoing administrative costs of system operations and system levels of benefit loss and diversion with those of on-line EBT systems and the Dayton pilot.

Page updated: September 12, 2023