Skip to main content
U.S. flag

An official website of the United States government

Supplemental Nutrition Assistance Program (SNAP)

SNAP Retailer Service Center

How do I obtain a Retailer Application?Due to the coronavirus (COVID-19) national emergency, we are requesting that retailers submit SNAP retailer applications and supporting documentation electronically.  If you have any questions, please contact the SNAP Retailer Service Center at 1-877-823-4369.

If I call the 877 (toll-free) number, what can I expect?If you call between 7:00 a.m. and 10:00 p.m. Eastern Standard Time (EST) Monday – Friday you will speak to one of our representatives. They can assist you with any questions you have regarding the application or process your request for a paper application.  If you call after hours, on the weekend, or on a Federal holiday, you will need to call back when we are open.

Where do I send my Application or Supporting Documentation?Due to the coronavirus (COVID-19) national emergency, we are requesting that retailers submit SNAP retailer applications and supporting documentation electronically.  If you have any questions, please contact the SNAP Retailer Service Center at 1-877-823-4369. 

How long will it take to become authorized?FNS has up to 45 days from the date a completed application is received to make a determination. As part of the application process, you may be asked to answer additional questions or provide additional documentation. Your store may also be visited as a part of the authorization process.

What’s the Status of My Application?If you submitted an online application, you can Check Your Status online. If you mailed your application or supporting documentation contact the SNAP Retailer Service Center at 1-877-823-4369 to find out the status of your application.

Important things to know:FNS is responsible for the licensing and monitoring of retail food stores participating in SNAP. The SNAP application for stores is Form FNS-252. It should be signed, dated, and filled out completely and accurately. If you have any questions regarding the application process, contact the SNAP Retailer Service Center at 1-877-823-4369. Follow the instructions online or in the application package. Failure to do so could result in a delay in processing your application.

The majority of applicants will be asked to provide the following documentation with a completed application:

  • Copy of a current license in your name required to operate your business. For example, a health permit, food inspection permit, sales tax permit, sellers permit, business license, lottery license, or beer or wine license, etc. If you do not have a license, please contact the SNAP Retailer Service Center. 
  • Photo Identification for all owners, partners, corporate officers, and shareholders. For example, a driver’s license (front), passport, or military ID.
  • Copy of Social Security card or acceptable verification of Social Security Number for all owners, partners, corporate officers, and shareholders. For example, tax forms, an insurance card, etc.

Some applicants may be required to submit additional information. We will let you know if you need to do so.

Under no circumstances can you accept any SNAP benefits until your store has been licensed under your ownership.

03/31/2020