Case management is an important, and now required, element of SNAP E&T programs. This session shares findings from FNS’s Survey of SNAP E&T Case Management study, which included a national survey of SNAP agencies and four case studies to learn about case management implementation and best practices. Then, representatives from Arkansas’ Division of Workforce Services, Adult Education Section and Oregon’s Department of Human Services share how they provide case management to SNAP E&T participants and discuss their best practices and lessons learned.
- Kristen Joyce, Senior Researcher, Mathematica
- Trenia Miles, Ed.D., Director, Division of Workforce Services, Adult Education Section
- Yulanda Riley, M.B.A., Program Advisor, Division of Workforce Services, Adult Education Section
- Candi Quintall, Lead Employment and Training Coordinator, Self-Sufficiency Programs, Oregon Department of Human Services