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West Virginia

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West Virginia EBT Card image
Supplemental Nutrition Assistance Program (SNAP)
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Mountain State Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 90 calendar days after the state has started their plan (July 1, 2023) to submit a retroactive claim. Report theft within 30 calendar days of discovering and submit a claim form within 10 business days after the report. Report theft by mail, email, phone, or in-person at local offices. Submit claims in-person at local offices (reasonable accommodations made to capture a valid signature). The state has 10 business days after submission to validate the claim. 10 more business days will be given for exception. Extensions will not exceed 30 calendar days after claim submission.

Benefit Availability: Benefits for approved claims are issued within 2 days after claim approval. You must replace your card.

FNS Regional Office Contact Information
Mid-Atlantic Regional Office (MARO)
300 Corporate Boulevard
Robbinsville, NJ 08691-1518
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Agency staff should use this form to request changes to the information displayed.
Page updated: April 25, 2024