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North Carolina

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Supplemental Nutrition Assistance Program (SNAP)
Program Name
Food and Nutrition Services
North Carolina EBT Card
State SNAP Information State Applications State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households who previously reported theft are contacted by the state and have 30 calendar days after contact to submit a retroactive claim. The state posts a public notice and households will have 30 calendar days after the public notice to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, phone, or in-person at local offices. Certain counties will accept claims by email or online. The state has 30 business days to validate the claim.

Benefit Availability: Benefits for approved claims are issued 30 business days after submission. You must replace your card.

Page updated: January 30, 2024